Phase One Guidelines

Phase One Guidelines

We have entered Phase One of Reopening as of 5.15.20 as Outlined by the Office of the Governor of Virginia.

We are excited to inform you that as of May 15, 2020 we have re-opened at Philip Carter Winery. It is very important to us that our staff and customers feel safe and welcome to visit us during this time. Due to this, we have made some new changes to adhere to the standards and guidelines set forth for wineries in Phase One of the Forward Virginia Plan.

Open Friday – Sunday For Limited Onsite Sales, To-Go Sales, Curbside Pickup, Wine Club Pickups, Shipping, and Delivery.
No Reservation Required at this time!

Hours:

Fridays: 12 pm – 4 pm
Saturdays: 12 pm – 6 pm
Sundays: 12 pm – 5 pm

Things to Know if Visiting:

  • When you arrive we ask that you check-in at the Sales Window (along the sidewalk path) prior to choosing a table so we may welcome you and give you a rundown of how we are working to keep you and others safe.
  • Purchases for Onsite Enjoyment:
    • Purchases for onsite consumption will only be permitted for enjoyment in our outdoor areas only, rain or shine. Indoor seating is not available at this time per VA Phase One guidelines. 
    • Wine by both the bottle and glass will be available for purchase. All glass purchases will be served in disposable plastic cups at this time. If desired, souvenir wine glasses will be available for purchase for an additional $2 for you to enjoy and take home with you.
    • Tastings:
      • At this time we will not be doing any tastings.
      • We are offering Live Virtual tastings every other Friday via Facebook Live and offer discounted Virtual tasting bundles for those who would like to participate.
  • Outdoor Seating:
    • Only outdoor seating will be available at this time, no exceptions. 
    • Due to the size of our property we are not requiring reservations for our outdoor seating tables at this time, this may be subject to change.
    • We will not be permitting groups of 10 or more on property at this time.
    • 6ft social distancing is still required in all areas on property. Available tables and chairs will be spaced out on the property to maintain this requirement. Guests may not move or relocate any furniture on property.
    • Guests are welcome to sit at any of the outdoor furniture provided or bring their own. We have a limited number of tables available on the property so guests are welcome to bring their own seating or picnic blankets as long as they do not set them up within 10 ft of any other table or customer. Philip Carter picnic blankets will also be available for purchase at the sales window.
    • Dogs: We are Dog friendly for friendly dogs, outdoors leashed, and supervised at all times.
    • Food: Guests are welcome to bring outside food to enjoy on property.
    • No Outside Alcohol: In accordance with ABC law, outside alcohol is not permitted, and guests who appear intoxicated will be refused service. Wine tastings are not available at this time.
    • For questions or details on bad weather options for onsite enjoyment please contact us directly via email or phone.
  • To-Go Sales:
    • Guests are still welcome and encouraged to purchase bottles to-go. We offer both in-person sales and Curbside pick-up for all to-go orders. Orders can be placed ahead of time by going to shop.pcwinery.com and selecting “Tasting Room Pick-up” or “Curbside Pick-up” under the shipping options at checkout.
    • For Curbside orders please call the winery when you arrive and have your order information pulled up so we can verify your purchase. 
  • Guests are required to wear face masks and recommend gloves while interacting with staff, entering, exiting, or otherwise traveling about the property and indoor spaces. Face coverings are not required while seated at your table. 
  • All staff will be wearing masks and gloves as well as washing their hands frequently throughout the day. 
  • Guests are required to maintain a minimum of 6′ social distancing from other guests outside of their group and with employees. Guests may not congregate in groups of more than 10 guests. Guests in violation of this policy will be asked to leave.
  • Guests will be permitted inside the building only to use the restrooms, purchase merchandise, or to place a to-go order when it is raining. Customers will need to bring their own gloves and masks to wear when indoors. The maximum number of guests permitted inside the building at any time is 10.
  • Please refrain from extraneous touching of surfaces during your visit, including merchandise you do not plan to purchase. 
  • Staff will be sanitizing/cleaning all surfaces and bathrooms frequently and between guests.
  • Guests are asked to minimize staff exposure by ensuring all their trash is appropriately disposed of in our trash cans and empty wine bottles placed in the recycling boxes.

For the safety of our staff and other guests, please do not visit if you have experienced a fever or any symptoms of COVID-19, or have known exposure to a COVID-19 case in the prior 14 days. 

All guests are asked to follow the guidelines and restrictions of the county, city, or state in which they reside. If you live in an area that has not been cleared to enter Phase One or similar, we ask that you do not visit at this time.

If either of these applies to you, please consider taking advantage of our free shipping and online deals instead, more info below. 

 

in News / Tasting Room Updates

Covid-19 E-blast 3.19.2020

We are Remaining Open

On March 17th, Virginia’s Governor Northam announced that non-essential gatherings should be limited to 10 or less people. Bars and restaurants in Virginia could remain open but limit service to 10 or less people at a time to aid in the social distancing efforts. At Philip Carter Winery, we are taking this seriously as are many wineries in our area.

 

Here at Philip Carter Winery, we are a smaller venue with lots of open spaces for you to enjoy your experience while continuing to “social distance.” Due to this, we have decided to stay open with our normal tasting room hours this weekend. We are continuing to follow the guidelines of the CDC as well as taking our own extra precautions to keep you safe. This includes increased sanitation and safety protocols for our guests and our staff.

  • Tastings:
    • ​We will continue doing tastings this weekend at our tasting bars. However, we will be limiting tastings to no more than 10 people at any given time.
    • Additionally, we will be using disposable glassware during our tastings or offering guests the option to purchase a souvenir wine glass to enjoy your tasting in and then take home with you.
    • The tasting bar will fill on a first-come, first-serve basis for tastings. No reservations are required but to help us ensure we are properly staffed, we would love to know if you plan to visit us during this time. You can send us an email or text us at 540.277.9494 to let us know.
  • Onsite Enjoyment:
    • ​Glass and bottle purchases for enjoyment on property will continue. We are reducing the number of tables in the tasting room to increase social distancing and we have lots of outdoor space to enjoy your wine as well.
    • We will encourage guests to enjoy their wines outside, weather permitting. Take a stroll through our vineyards, grab a picnic table, or bring a blanket and have a picnic to enjoy the fresh air. Picnics, Kids, and Dogs Welcome!
  • Tours:
    • ​If you made a tour reservation for this weekend, we will still be doing tours! We have reduced the number of people we can accommodate on our tours from 10 people to 6 people.
  • Soup Lunches Canceled:
    • ​As many of you know we have been doing soup lunches on the weekends. In order to allow us to put more effort into social distancing and keeping our guests safe, we will not be offering our soup lunch specials this weekend. We will still be offering our cheese and sausage baskets for your snaking needs.
  • Curbside Pick-up:
    • ​This weekend we will be offering curbside pickup. You can either purchase your wine ahead of time on our website and select pick up at the tasting room at checkout or call your order in and we will bring your order out to you when you arrive. The phone number is 540.364.1203.

To see other steps we are taking to help reduce the spread of Covid-19, you can refer to our previous e-blast sent last week here.

in Tasting Room Updates

Covid-19 Update (3.13.20)

E-Blast sent on 3.13.2020:

We Are Open and Committed to Keeping you Safe

We at Philip Carter Winery know that this is a challenging and uncertain time in the world. As the global efforts to combat COVID-19 are taking place, we at Philip Carter Winery are working to do our part and monitoring the status of things via local, state, and federal sources and will continue to take the appropriate actions as needed.

At this time, Philip Carter Winery will be open for business with normal operating hours. We are following the guidelines of the CDC and taking our own extra precautions that we have outlined below. This includes increased sanitation and safety protocols for our guests and our staff. As we take these important steps, we remain as positive as always.

  • Philip Carter Winery staff members and guests should be aware of their own health and not report to work or visit the winery should they suspect any illness, or if they have been in close contact with others who are ill, including illness of family members, co-workers, and friends.
  • Cleaning of our entire facility has been enhanced, both during and after the business hours, including sanitizing the bar after each tasting, disinfecting door handles, Ipads, phones, and other high traffic surface areas. Please bear with us as we make these changes. We understand that the smell of disinfectants can be a bit jarring in a winery setting but it is for your own safety.
  • We have removed spittoons and cracker cups from the tasting room, and they will be replaced by a single-person disposable cup upon request. If you would like crackers please ask the staff member behind the bar for crackers in a clean cup.
  • For our soup lunches, we will keep the soups and salads in the kitchen. If you are interested in them, ask a staff member and they would be happy to help. We ask that you dispose of all your dishes in our many trash cans.
  • All of our glasses are sanitized in our high temperature, industrial dishwasher, however, in an effort to reduce the handling of used glasses and the transference of germs, our tastings will now include a glass for an additional $2.00 or be done in a disposable cup for the normal tasting price.
  • If you are returning a glass you do not wish to take home, cutting boards, knives, etc., please take them to the register where a gloved staff member will take them and put them in our dishwasher. For the safety of you and our other guests please refrain from leaving dirty dishes on tables and bars.

At this time the safety and health of our guests and staff is of the utmost importance. Please keep this in mind when reviewing these changes. These are temporary safety measures put in place to protect our community. We thank you for your continued patronage and can’t wait to see you in Virginia Wine Country. Remember, this too shall pass!

Cheers!

 

Want to Stay Home but Need Your Wine?…

We Can Ship!

Don’t want to face a possible quarantine without a fully stocked wine shelf?
We have good news!

Shop our online storefront and get free shipping on 3 bottles or more!

We understand if, at this time, you do not feel comfortable visiting us in our tasting room. We hope that you will consider stocking up using our website to help get you through this time or any necessary quarantines. Discount applies automatically at checkout and cannot be combined with any other discounts. Shipping may not available to all states.

– or –

Purchase a Gift Card and Visit Us Later!

With many people choosing to stay home, many small businesses that rely on continued patronage will feel the effects of COVID-19. Many, like us, have the option to purchase gift cards that can be used at a later date. If you would prefer to stay home during this time, this is a great way to support your local small business and visit us later.

in Tasting Room Updates